E-commerce & Retail – Elevate sales and streamline operations
Boost your E-commerce and retail performance with virtual assistants skilled in retail management systems and operational efficiency. From precise inventory management and seamless returns processing to managing product listings on platforms like Amazon and Etsy, they handle it all.
Our assistants also ensure accurate order fulfillment, maintain your store CRM on systems like Shopify or Magento, and deliver exceptional customer support through live chat and ticket resolution. Focus on growth while we manage the systems and processes that keep your business thriving.
Inventory management
Your E-commerce Assistant can generate reports, schedule reorders, and oversee warehouse inventory.
Returns & refunds processing
Your assistant handles returns, processes labels, issues credits/refunds, and arranges exchanges.
Product listing on marketplaces
Selling on platforms like Amazon and Etsy? Your E-commerce VA can assist with managing product listings and more.
Order fulfillment
Your virtual assistant ensures timely delivery of customer orders and handles any necessary returns.
Store CRM maintenance
Whether you’re using Shopify or Magento, your Virtual Assistant is skilled in managing your online store’s CRM.
Customer support
Your assistant can manage support tickets, provide shopping suggestions, and engage in live chat to assist customers.
Hiring virtual assistants Enhances your organisation’s competitiveness, sustainability, and profitability with outsourcing, saving up to 85% on labour costs.